Process to Verify Local Providers

 

 

A. The following requirements are minimum standards that Providers must fulfill to keep a Gobooyaa profile

- Being knowledgeable about local tourism.

- Ensuring the service quality in accordance with standards agreed or specified by Gobooyaa.

- Ensuring the quality, cleanliness and safety of the vehicle providing services.

- Being able to use technology and respond quickly on Gobooyaa's platform.

- Ensure the transparency of prices, in accordance with the provisions of law and Gobooyaa requirements.

 

B. Below are some legal requirements for the Providers, vehicle, and drivers in Vietnam for reference purposes:

 

 

Type of vehicle

Type of Provider

Requirements

Car

Businesses/cooperatives providing passenger transport services

1. Certificate of registration of enterprises/cooperatives.

2. License for passenger transport business by cars.

3. ID card or CIC or Passport of legal representative.

4. ID card or CIC or Passport of Gobooyaa Account Registrant.

5. Records, documents and papers related to the vehicle, with information of the organization or individual that owns the vehicle, or the legal representative / Gobooyaa account registrant.

 

Individual

1. ID card or CIC or Passport.

2. Driver's license.

3. Criminal record (Can be added within 03 months from the date of being granted the account).

4. Records, documents, papers related to the vehicle, with the information of the individual who owns the vehicle who is the person who registered for the Gobooyaa account.

Motorbike

Vehicle rental business/cooperatives.

1. Certificate of registration of enterprises/cooperatives.

2. Records, documents and papers related to the vehicle, with information of the organization or individual that owns the vehicle, or the legal representative / Gobooyaa account registrant.

Boat / Canoe

 

Enterprises/cooperatives providing passenger transport services by waterway

1. Certificate of registration of enterprises/cooperatives.

2. License for passenger transport business by waterway.

3. ID card or CIC or Passport of legal representative.

4. ID card or CIC or Passport of Gobooyaa Account Registrant.

5. Records, documents and papers related to the vehicle, with information of the organization or individual that owns the vehicle, or the legal representative / Gobooyaa account registrant.

Seaplane

Enterprises/cooperatives providing passenger transport services by water and air

1. Certificate of registration of enterprises/cooperatives.

2. Business license for passenger transport by waterway/airway.

3. ID card or CIC or Passport of legal representative.

4. ID card or CIC or Passport of Gobooyaa Account Registrant.

5. Records, documents and papers related to the vehicle, with information of the organization or individual that owns the vehicle, or the legal representative / Gobooyaa account registrant, specifically:

a) Seaplane registration certificate;

b) Certificate of technical safety and environmental protection of the vehicle;

c) Certificate of airworthiness for seaplanes.

 

 

C. Process to verify local provider account :

Step 1 : Ensure provider meet all the requirements and commits to Gobooyaa Terms and Conditions.

Step 2 : Ensure provider submit all legal requirement in section B.

Step 3 : Gobooyaa review and verify all submitted documents from providers.