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Provider Help Center

Become a Provider
  • Who is legible to become a Provider?
  • Benefits of becoming Gobooyaa's Providers
  • Does becoming a Provider on Gobooyaa means working for Gobooyaa?
  • Gobooyaa's requirements for Local Providers
  • How to register to become a Provider
Account/Route settings
  • Create a Provider account
  • Set up Provider Personal profile
  • Set up Route information
  • Edit Provider Personal profile
  • Edit Route Information
Newsfeed
  • How to reach the Travelers via Newsfeed
  • How to approach Travelers
  • How can Travelers reach me?
Chat
  • How to Chat from Newsfeed
  • How to Chat when Travelers approach me
  • How to Set up Contract Details
Manage my bookings
  • Manage my Bookings
  • What do I need to do if Travelers make changes to a paid booking?
  • What happens if Travelers cancel a paid booking?
  • What if Traveler is no show or late for departure?
  • When providing additional services outside of the Contract, what should I do?
  • How to get many Service Contracts on Gobooyaa
Payment
  • Gobooyaa's rate of service fee
  • How and when can I receive payment from Gobooyaa?
  • Do I have to pay any extra fees for receiving payments?
  • When a Traveler fails to show up as agreed on the contract, will I receive payment?
Review
  • How to get positive reviews
  • What if I receive a negative review?
  • How Gobooyaa evaluates Local Providers
Cancellation Policy
  • Cancellation Policy for Providers
  • Cancellation Policy for Travelers
Miscellaneous
  • How will I handle if Travelers cause property loss or damage?
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  • Mr. Loc: (+84)989600511
  • Email: [email protected]
  • Help center

About us

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Customer Support

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  • How to book private transportation

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