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  1. Help center
  2. Help center for Terms & Conditions

Terms & Conditions

Cancellation Policy
  • Cancellation Policy for Providers
  • Cancellation Policy for Travelers
General Principles
  • General Principles
General provisions
  • General provisions
Process of Trading and Concluding E-Contracts
  • Process for Travelers
  • Process for Providers
  • Payment process
  • Cancellation process for Travelers
  • Cancellation process for Providers
Settlement of Disputes and Complaints
  • Settlement of disputes and complaints
Ensure transaction safety
  • Ensure transaction safety
Protection of Customer personal information
  • Collection of Personal Information and Time to store information
  • People or organizations who may have access to
  • Address of the information collection and management unit
  • Methods and tools for Members to access and correct their personal data
  • The mechanism for settling complaints and disputes
  • Commitment to the confidentiality of customers' personal information
Liability in case of technical errors
  • Liability in case of technical errors
Rights and Obligations of Gobooyaa Platform Management Board - Gobooyaa Joint Stock Company
  • Rights and obligations of Gobooyaa Platform Management Board – Gobooyaa Joint Stock Company
Rights and Obligations of members participating in Gobooyaa E-commerce marketplace
  • Rights and Obligations of members participating in Gobooyaa E-commerce marketplace
Applicable Terms
  • Applicable Terms
Terms of Commitment
  • Terms of Commitment
Codes of Conduct
  • Codes of Conduct for Providers
  • Codes of Conduct for Travelers
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